Contact Us

We're here to help. If you'd like to ask us a question or tell us about your Cash Converters experience, please get in touch.

Online Purchases

For any product or purchase enquires, please directly contact your relevant store. For any general enquires contact Webshop@cashconverters.com.

Personal Finance

If you have any questions about your personal loan or application, you can contact your nearest store by using our Store Locator or reach out to our Online Personal Finance team on the details below:

Phone: 13 CASH (132 274)
Email: pfconline@cashconverters.com

Mon to Fri: 9:00am to 7:00pm AEST
Sat: Closed
Sun: Closed

Customer Complaint Handling

Cash Converters is committed to providing a high standard of service. If you have an issue you should, in the first instance, contact the store directly.

If you do not feel your issue has been resolved in an acceptable manner please contact our Company Complaints Officer by emailing complaints@cashconverters.com.

For our Dispute Resolution Policy click here.

Security & Vulnerability Disclosure

Cash Converters welcomes reports from the infosec community, if you would like to report a security issue please do so via security@cashconverters.com


Cash Converters is listed on the Australian Stock Exchange (CCV). For updated information visit our international site by clicking here.

General Enquiries

Australian Head Office

Cash Converters International Ltd., Level 11, 141 St Georges Terrace, Perth WA 6000

Email: General.Enquiries@cashconverters.com

Phone: +61 8 9221 9111
Fax: +61 8 9221 9011

Mon to Fri: 8:30am to 5:00pm AWST
Sat and Sun: Closed