Contact Us

We're here to help. If you'd like to ask us a question or tell us about your Cash Converters experience, please get in touch.

Online Purchases

For any product or purchase enquires, please directly contact your relevant store. For any general enquires contact

Personal Finance

Personal Finance Customer enquiries should be directed to your nearest store by using our Store Locator.

Phone: 13 CASH (132 274)

Mon to Fri: 7:00am to 7:00pm AEST
Sat: Closed
Sun: Closed

Customer Complaint Handling

Cash Converters is committed to providing a high standard of service. If you have an issue you should, in the first instance, contact the store directly.

If you do not feel your issue has been resolved in an acceptable manner please contact our Company Complaints Officer by emailing

For our Dispute Resolution Policy click here.


Cash Converters is listed on the Australian Stock Exchange (CCV). For updated information visit our international site by clicking here.

General Enquiries

Australian Head Office

Cash Converters International Ltd., Level 11 Citibank House, 37 St Georges Terrace, Perth WA 6000


Phone: +61 8 9221 9111
Fax: +61 8 9221 9011

Mon to Fri: 8:30am to 5:00pm AWST
Sat and Sun: Closed