Our customers say it bestest

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How to Manage Your Cashies Loan

Frequently Asked Questions

IMPORTANT NOTICE

Our Cash Advance product will no longer be available from 25 September 2025. From this date, you will not be able to apply for a new Cash Advance.  

Our Cash Advance product will no longer be available from 25 September 2025. From this date, you will not be able to apply for a new Cash Advance.  

IMPORTANT NOTICE

Our Medium Loan product is no longer available. You are no longer able to apply for this product.

Step 1 - Easy Application

Apply online or head in-store to apply in person
Young couple viewing phones

How it works

The Cashies Loan is a flexible line of credit where you lock in your credit limit between $2,050 and $10,000. Looking for less than $2,050? We have other cash options
You draw down what you need (our minimum redraw is $200) and only pay interest on the total outstanding balance
You repay and redraw to your credit limit, with no need to reapply and no fees (unless you miss a payment)
You're in control and you can manage your Cashies Loan in the Cash Converters My Loans app

POTENTIAL DELAY IN LOAN PROCESSING TIMES

Due to the recent weather events in Queensland, there may be a delay in loan processing times. We are working through all applications as quickly as possible and apologise for any inconvenience.

Responsible Lending

We’re responsible lenders and we want to make sure our customers are at the heart of everything we do to help find the right cash solution to make life possible.

We'll take a close look at the information and documents you provide us - including details of why you need the cash loan and how much you need to borrow, plus things like 90 days of bank statements, any existing credit card debt, and a careful assessment of your living expenses.

We do all this to ensure your cash loan is suitable, and meets your specific needs and situation to help you get on with your life. If you have any questions about your application and how we assess, talk to one of our personal finance team members

  

Our customers say it best

  

Fee Disclosures

Our Cash Advance Loans incur a 20% establishment fee and a 4% monthly fee, based on the amount borrowed. For example, a small loan of $100 over 4 weeks has fees and charges totalling $24 (1 x $20 + 1 x $4), resulting in a total repayment of $124. Cash Advance Loans are only available in-store with a minimum loan term of 4 weeks. The minimum term is 4 weeks and a maximum of 20 weeks.

Our Small Personal Loans incur a 20% establishment fee and a 4% monthly fee, based on the amount borrowed. For example, a small loan of $1,000 over 9 months has fees and charges totalling $560 (1 x $200 + 9 x $40), resulting in a total repayment of $1,560. The minimum loan term is 2 months and a maximum of 12 months.

Our Medium Personal Loans incur a $400 establishment fee and interest at 48% per annum. For example, a medium loan of $3,000 repaid by monthly payments over 1 year would equate to a total amount payable of $4,348 (including a $400 establishment fee). The minimum loan term is 4 months and a maximum of 24 months.

Our Line of Credit product does not incur an establishment fee and interest is at 48% per annum. For example, a line of credit of $4,000 repaid by monthly payments over 3 years would equate to a total amount payable of $7,616. The maximum repayment term for a credit limit of up to $2,000 is 18 months; and the maximum repayment term for a credit limit over $2,000 is 36 months. This example has been calculated on a specified credit limit with the assumption that the debtor has drawn down the maximum amount of credit as agreed to under a contract.

Our loans are repayable in weekly, fortnightly or monthly instalments. Loans can be settled early with no penalty and fees will only be charged whilst there is an outstanding balance on the loan, hence early settlement will reduce the amount payable on the loan. Loans are subject to assessment criteria and suitability. An APR (Annual Percentage Rate) does not apply to our Cash Advance Loans or Small Personal Loans. The maximum APR on our Medium Personal Loan is 144.02% and the maximum APR on our Line of Credit is 48%. These calculations do not account for potential additional fees and charges, such as default charges, which may be incurred.

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Medium Loan

Apply in-store or online for
between $2,050 and $5,000*
over a 4 to 24 month term.

Find out more

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Medium Loan

Apply in-store or online for
between $2,050 and $5,000*
over a 4 to 24 month term.

Find out more

12_PACKING_339X212PX.png

Medium Loan

Apply in-store or online for
between $2,050 and $5,000*
over a 4 to 24 month term.

Find out more

Contact us icon - Phone Icon

Call us

Give us a call on 13 CASH (132 274)
Mon to Fri: 9:00am to 7:00pm AEST

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Contact us

Complete our online form and we'll get back to you shortly. Or, get in touch with your local store.

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Email us

Send us an email and we'll get back to you as soon as we can.

We collect, use, and hold Consumer Data Right (CDR) data for the purpose of delivering and managing our products and services we offer to you. Once data has been shared with us, if we no longer need your data for a purpose permitted by law, our general policy is to delete this data according to the legislative requirements. Your consent for us to retrieve your data will expire after 24 hours.

Please refer to the privacy policy for further information on how we collect, use, hold and disclose your personal information, as well as ensure the quality, integrity, and security of your personal information under applicable privacy laws more generally.

Extra cash with our online and in-store cash loan options

We know that life doesn’t always go to plan and that the unexpected happens. That’s why Cash Converters has a range of short-term cash loans online and in-store to suit you.

We approved over 274,000 cash loans for our Australian customers in 2024 alone.

We review every application, no matter your credit history, whether you think it is good or bad. As a responsible lender, we take a close look at the information and documents you provide to ensure your loan is suitable and meets your specific needs and situation to help you get on with your life.

Browse our quick online loan options including personal loans and Line of Credit or visit a store to secure a short-term loan through pawnbroking.

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From the team at Cash Converters (this can say anything, or left empty)

  

  

  

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Need help? Get in touch today

Contact us icons_Phone Icona.jpg

Call us

Give us a call on 13 CASH (132 274)
Mon to Fri: 9:00am to 7:00pm AEST

Contact us icons_Laptop Icon.jpg

Contact us

Complete our online form and we'll get back to you shortly. Or, get in touch with your local store.

Contact us icons_Email Icon.jpg

Email us

Send us an email and we'll get back to you as soon as we can

  

  

Step

text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text

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Step 2

When you’re shopping our huge range of designer brands and luxury items in-store, ask our team about the item’s authentication. When you purchase an Entrupy authenticated item, you will receive the Entrupy Authentication Certificate to keep.

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Step 3

It’s yours!
Why not show it off a little? 

Loan Amount

Loan Term

Fees

Method of Payment

How do I apply?

Loan Amount

$50 - $2,000

Loan Term

4 - 20 weeks

Fees
  • 20% establishment fee
  • 4% flat monthly fee
  • No early repayment fee
Method of Payment

Cash on the spot in-store**

How do I apply?

You can no longer apply for this product.

Loan Amount

$2,050 - $5,000

Loan Term

36 months

Fees
  • No establishment fee
  • Interest rate of 48% per annum
  • No early repayment fee
Method of Payment

Funds transferred to your bank within minutes once loan offer accepted

How do I apply?
Loan Amount

$2,050 - $5,000*

Loan Term

4 - 24 months

Fees
  • $400 establishment fee*
  • Interest rate of 48% per annum
  • No early repayment fee
Method of Payment

Funds transferred to your bank within minutes once loan offer accepted

How do I apply?
Loan Amount

Up to $150

Loan Term

Pay back the PayAdvance when your next pay comes in

Fees
  • 5% fixed fee
  • No early repayment fee
Method of Payment

Funds transferred to your bank within minutes

How do I apply?
Loan Amount

$400 - $2,000

Loan Term

2 - 12 months

Fees
  • 20% establishment fee
  • 4% flat monthly fee
  • No early repayment fee
Method of Payment

Funds transferred to your bank within minutes once loan offer accepted

How do I apply?

You can no longer apply for this product.

**Only available at participating stores.

*Deposit into bank account up to a maximum of $4,600, due to the establishment fee being financed under MACC loan.

Please see our Target Market Determination for more details.

  

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My Loans

Make a Personal Loan, Pawnbroking Loan or Buyback payment through My Loans today. Register online or download from the app store.

Make a payment

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Pawnbroking Payments

Pay your pawnbroking interest online today.*

 

Pay your interest

* Please note if you are a NSW Pawnbroking customer you will need to use My Loans.  

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Buyback Payments

Pay your buyback interest online today.**

 

Pay your interest

** Tasmania customers only

MY ISSUES

Unlock a career in one of our Cash Converters stores

No two days are the same in a Cash Converters store. A career in our stores means you will have the opportunity to learn, grow and challenge yourself to excel in your role with the support of your colleagues. You will have access to a structured onboarding and online training program, as well as first-class training and support from team members with a wealth of knowledge.









More job vacancies on Seek

See more jobs listed on Seek for our store network across Australia

Search store jobs by location

ACT | NSW | NT | QLD | SA | TAS | VIC | WA

ACT

Assistant Store Manager Assistant
Craigieburn - Full Time
Retail Assistant
Palmerston- Full Time

 

NSW

Assistant Store Manager
Craigieburn - Full Time
Retail Assistant
Palmerston- Full Time

 

NT

There are no jobs here for this state.
Have you tried our Career Portal?

 

QLD

Assistant Store Manager
Craigieburn - Full Time
Retail Assistant
Palmerston- Full Time

 

SA

Assistant Store Manager
Craigieburn - Full Time
Retail Assistant
Palmerston- Full Time

 

TAS

Assistant Store Manager
Craigieburn - Full Time
Retail Assistant
Palmerston- Full Time

 

VIC

Assistant Store Manager
Craigieburn - Full Time
Retail Assistant
Palmerston- Full Time

 

WA

Assistant Store Manager
Craigieburn - Full Time
Retail Assistant
Palmerston- Full Time

Our Medium Loans Fees and Features

Loan Amount

Loan Term

Fees

Method of Payment

How do I apply?

Loan Amount

$2,050 - $5,000*

Loan Term

4 - 24 months

Fees
  • $400 establishment fee*
  • Interest rate of 48% per annum
  • No early repayment fee
Method of Payment

Funds transferred to your bank within minutes once loan offer accepted

How do I apply?

*Deposit into bank account up to a maximum of $4,600, due to the establishment fee being financed under MACC loan.

Please see our Target Market Determination for more details.

Cash loan options if you want to borrow up to $5,000*

Loan Amount

Loan Term

Fees

Method of Payment

How do I apply?

Loan Amount

$2,050 - $5,000*

Loan Term

4 - 24 months

Fees
  • $400 establishment fee*
  • Interest rate of 48% per annum
  • No early repayment fee
Method of Payment

Funds transferred to your bank within minutes once loan offer accepted

How do I apply?
Loan Amount

$2,050 - $5,000

Loan Term

36 months

Fees
  • No establishment fee
  • Interest rate of 48% per annum
  • No early repayment fee
Method of Payment

Funds transferred to your bank within minutes once loan offer accepted

How do I apply?

*Deposit into bank account up to a maximum of $4,600, due to the establishment fee being financed under MACC loan.

Please see our Target Market Determination for more details.

  

Cash loan options if you want to borrow up to $5,000*

Loan Amount

Loan Term

Fees

Method of Payment

How do I apply?

Loan Amount

$2,050 - $5,000*

Loan Term

4 - 24 months

Fees
  • $400 establishment fee*
  • Interest rate of 48% per annum
  • No early repayment fee
Method of Payment

Funds transferred to your bank within minutes once loan offer accepted

How do I apply?
Loan Amount

$2,050 - $5,000

Loan Term

36 months

Fees
  • No establishment fee
  • Interest rate of 48% per annum
  • No early repayment fee
Method of Payment

Funds transferred to your bank within minutes once loan offer accepted

How do I apply?

*Deposit into bank account up to a maximum of $4,600, due to the establishment fee being financed under MACC loan.

Please see our Target Market Determination for more details.

  

Pawnbroking Loan FAQs

  • Why choose a pawnbroking loan?

    • No credit checks - Your credit score isn’t a factor, making it ideal if your credit history is less than perfect.
    • Fast access to cash - Walk in with your item and walk out with a loan, often within 10 minutes.
    • No impact on your credit score - Since there's no credit check, your credit file isn’t impacted.  If you don’t pay the loan back, there’s no impact on your credit rating, no debt collectors involved, and no there’s no further recourse. You can still apply for other pawnbroking loans in the future.
    • Retain ownership of your item - If you don’t want to sell your item, a pawnbroking loan allows you to get your item back once the loan and interest are repaid. 
    • Perfect for short-term needs - Ideal when you need cash on the spot for unexpected expenses.

  • How does a pawnbroking loan work?

    You can take out a Pawnbroking loan with us by using a valuable item you own as security. We will hold your item and charge a monthly interest rate on the money you borrow. When you pay off the loan amount and any interest owing, you get your item back. Just like a regular pawnbroking loan, you also have the option to get a pawn loan against your vehicle.

  • What items can I pawn?

    You can loan on most valuable items you own, provided that they’re in full working order. For example, we loan cash for items like jewellery, gold, watches, smartphones, tablets and laptops, musical instruments, sporting goods, power tools and gaming gear. If you’re not sure whether an item you have can be loaned against, contact your local store.

  • What information do I need to provide to get a Pawnbroking loan?

    To get a Pawnbroking loan, you’ll need 100 points of ID including primary ID like a passport or drivers license, plus a proof of address document (like a power bill or phone bill) that is less than three months old.

  • I have a bad credit rating. Can I still get a pawn loan?

    Yes. Your valuable item is used as security for the loan, so a credit check isn’t required. Your credit rating will not be affected if you get a pawn loan, and also won't be affected if you can't/ don't pay back the loan.

  • How long do I have to pay a pawn loan?

    Pawnbroking loans can last between one and three months, depending on which state you’re in. Check with your local store for more information.

  • When is interest added to my one month loan? (Available in NT, SA, VIC and TAS)

    If you take out a one month loan on the 1st of January, you will owe the amount you borrowed plus one month of interest up until and including the 1st of February. You have until the 1st of February to repay the loan and redeem your item.

  • When is interest added to my three month loan? (Available in ACT, NSW, QLD and WA)

    If you take out a three month loan on the 1st of January, you will owe the amount you borrowed plus one month of interest up until and including the 1st of February. Then from the 2nd of February up to and including 1st of March, you will owe the amount you borrowed plus two months of interest and from 2nd of March to 1st of April, you will owe the amount you borrowed plus three months of interest. You do not need to wait until the 3 month due date to pay the amount owing and redeem your item, you can do this at any time during the three month period. By redeeming your loan before the due date, you may be able to reduce the amount of interest you are charged.

  • Can I extend my loan?

    Yes, you can extend your loan by paying one month's interest. Each time you pay a month’s interest, your loan will extend by an additional month. You can make payments in-store, via My Loans or online (online payments currently not available in NSW). If you can't make a payment by the due date, you can contact the store for assistance.

  • What happens if I don’t pay the loan back?

    If you don’t make your monthly interest payments or respond to contact from us, we will keep your item in lieu of loan repayment. You won’t be contacted by debt collectors and your credit rating won’t be affected.

  • If I don’t pay the loan back, can I get another loan if I need it?

    Yes, you can. We’ll work with you to understand any issues that prevented you from paying off your last loan, to assist you in getting your next loaned item back.

  • I still have a loan in with you, but I have just had an unexpected bill come up. Can I have more than one loan going at the same time?

    You can have more than one active pawnbroking loan, though it’s important to be aware of the total amount you owe and when the payment due dates are.

  • How much cash can I get for my goods?

    To find out how much you might get for your item, you can use our What’s It Worth tool to get an online quote, or you can head in-store and chat with our friendly staff.

    Here’s our simple formula to assess the value of your goods: Age + Condition + Appeal = Value!

  • What goods will Cash Converters accept?

    You can pawn most valuable items you own, provided that they’re in full working order. Cash Converters accepts most items that are commonly found in households. 

    Our top 10 items that we will generally pay you cash on the spot for are:

    Gold (even scrap or broken gold),
    Jewellery,
    Mobile Phones,
    Tablets,
    Laptops,
    TV’s,
    Game Consoles,
    Tools,
    Stereo Equipment,
    Musical Equipment. 
    Sometimes there are items Cash Converters cannot accept, such as items prohibited by law (e.g. weapons) or counterfeit items.

    For any enquiries about items that you may want to sell or borrow against, you can use our What's it Worth tool for an online quote, give us a call, or bring your items in to your nearest store.

Pawnbroking Loan FAQs

  • Why choose a pawnbroking loan?

    • No credit checks - Your credit score isn’t a factor, making it ideal if your credit history is less than perfect.
    • Fast access to cash - Walk in with your item and walk out with a loan, often within 10 minutes.
    • No impact on your credit score - Since there's no credit check, your credit file isn’t impacted.  If you don’t pay the loan back, there’s no impact on your credit rating, no debt collectors involved, and no there’s no further recourse. You can still apply for other pawnbroking loans in the future.
    • Retain ownership of your item - If you don’t want to sell your item, a pawnbroking loan allows you to get your item back once the loan and interest are repaid. 
    • Perfect for short-term needs - Ideal when you need cash on the spot for unexpected expenses.

  • How does a pawnbroking loan work?

    You can take out a Pawnbroking loan with us by using a valuable item you own as security. We will hold your item and charge a monthly interest rate on the money you borrow. When you pay off the loan amount and any interest owing, you get your item back. Just like a regular pawnbroking loan, you also have the option to get a pawn loan against your vehicle.

  • What items can I pawn?

    You can loan on most valuable items you own, provided that they’re in full working order. For example, we loan cash for items like jewellery, gold, watches, smartphones, tablets and laptops, musical instruments, sporting goods, power tools and gaming gear. If you’re not sure whether an item you have can be loaned against, contact your local store.

  • What information do I need to provide to get a Pawnbroking loan?

    To get a Pawnbroking loan, you’ll need 100 points of ID including primary ID like a passport or drivers license, plus a proof of address document (like a power bill or phone bill) that is less than three months old.

  • I have a bad credit rating. Can I still get a pawn loan?

    Yes. Your valuable item is used as security for the loan, so a credit check isn’t required. Your credit rating will not be affected if you get a pawn loan, and also won't be affected if you can't/ don't pay back the loan.

  • How long do I have to pay a pawn loan?

    Pawnbroking loans can last between one and three months, depending on which state you’re in. Check with your local store for more information.

  • When is interest added to my one month loan? (Available in NT, SA, VIC and TAS)

    If you take out a one month loan on the 1st of January, you will owe the amount you borrowed plus one month of interest up until and including the 1st of February. You have until the 1st of February to repay the loan and redeem your item.

  • When is interest added to my three month loan? (Available in ACT, NSW, QLD and WA)

    If you take out a three month loan on the 1st of January, you will owe the amount you borrowed plus one month of interest up until and including the 1st of February. Then from the 2nd of February up to and including 1st of March, you will owe the amount you borrowed plus two months of interest and from 2nd of March to 1st of April, you will owe the amount you borrowed plus three months of interest. You do not need to wait until the 3 month due date to pay the amount owing and redeem your item, you can do this at any time during the three month period. By redeeming your loan before the due date, you may be able to reduce the amount of interest you are charged.

  • Can I extend my loan?

    Yes, you can extend your loan by paying one month's interest. Each time you pay a month’s interest, your loan will extend by an additional month. You can make payments in-store, via My Loans or online (online payments currently not available in NSW). If you can't make a payment by the due date, you can contact the store for assistance.

  • What happens if I don’t pay the loan back?

    If you don’t make your monthly interest payments or respond to contact from us, we will keep your item in lieu of loan repayment. You won’t be contacted by debt collectors and your credit rating won’t be affected.

  • If I don’t pay the loan back, can I get another loan if I need it?

    Yes, you can. We’ll work with you to understand any issues that prevented you from paying off your last loan, to assist you in getting your next loaned item back.

  • I still have a loan in with you, but I have just had an unexpected bill come up. Can I have more than one loan going at the same time?

    You can have more than one active pawnbroking loan, though it’s important to be aware of the total amount you owe and when the payment due dates are.

  • How much cash can I get for my goods?

    To find out how much you might get for your item, you can use our What’s It Worth tool to get an online quote, or you can head in-store and chat with our friendly staff.

    Here’s our simple formula to assess the value of your goods: Age + Condition + Appeal = Value!

  • What goods will Cash Converters accept?

    You can pawn most valuable items you own, provided that they’re in full working order. Cash Converters accepts most items that are commonly found in households. 

    Our top 10 items that we will generally pay you cash on the spot for are:

    Gold (even scrap or broken gold),
    Jewellery,
    Mobile Phones,
    Tablets,
    Laptops,
    TV’s,
    Game Consoles,
    Tools,
    Stereo Equipment,
    Musical Equipment. 
    Sometimes there are items Cash Converters cannot accept, such as items prohibited by law (e.g. weapons) or counterfeit items.

    For any enquiries about items that you may want to sell or borrow against, you can use our What's it Worth tool for an online quote, give us a call, or bring your items in to your nearest store.

Located in Tasmania?

Unfortunately pawnbroking isn't available in your state. Click here to read more about Buybacks.

Woman with laptop

Looking for less than $2,050? We have other cash options

If a Cashies Loan isn't the right fit, we've still got you covered. Our team can connect you with other cash options.