Credit Reporting Bodies
If you apply for, or take out a credit product with us either as a borrower or guarantor, we may disclose your personal information to, or collect your personal information from the Equifax group, or Illion (Australia) Pty Ltd, or Experian Asia Pacific Pty Ltd, each of whom is a Credit Reporting Body (CRB). We use information that we collect to assess your credit worthiness or continue to provide you with credit services.
Examples of personal information we may collect from, or disclose to a CRB include:
These CRBs may include the personal information we supply to them to other lenders to assist the other lenders assess an individual's credit worthiness.
For further information, including how you can request to access and correct this information, see our Credit Reporting Policy.
You may contact the relevant CRB to obtain its policy on how it manages your credit-related personal information using the contact details below:
Phone: 1300 850 211
Mail: PO Box 964, North Sydney NSW 2059, Australia
Illion Australia Pty Ltd
Phone: 1300 734 806
Mail: PO Box 7405, St Kilda Rd VIC 3004, Australia
Experian Asia Pacific Pty Ltd
Phone: 1300 783 684
Mail: Level 20, 101 Miller Street, North Sydney, NSW 2060
If you believe on reasonable grounds that you have been or are likely to be a victim of fraud, you may request a CRB not to use or disclose credit reporting information about you. You may also request that a CRB not use your credit reporting information for the purposes of pre-screening of direct marketing by a credit provider.
Accessing and editing credit related personal information
You may request access to, and seek the correction of, the credit-related personal information that we hold about you.
Complaints or further information
If you have a complaint about how we handle your credit-related personal information under the Privacy Act or the CR Code, or would like further information, you may contact us at:
The Privacy Officer
Phone: +61 8 9221 9111
Address: Level 11, Westralia Square, 141 St George’s Terrace, Perth WA 6000