In-store and Online Cash Loans on Centrelink payments

Just because you're receiving Centrelink payments doesn't mean you can't get a loan.

If you’re receiving Centrelink payments, you may still qualify for a Cash Converters loan. We know that life doesn’t always go to plan, so if your total repayments of any existing Small Cash Loans aren’t more than 20% of your Centrelink income, then you can apply for up to $2,000 in-store or online for anything from a car repair to an unexpected vet bill.

Learn more about all our loan options, including our Small Cash LoansCash Advance or Pawnbroking loans.

Our Cash Loan options for people on Centrelink repayments


Small loan

Apply in-store or online for up to
$2,000 over a 2 to 12 month

Find out more


Cash Advance

Apply in-store for up to $2,000 cash in your pocket. A simple application process and manageable repayments over 4 to 12 weeks.

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Simply bring an item of value to leave
with us as collateral for a secured,
short-term loan.

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Personal Loan options

  Small Loan Cash Advance
Loan Amount $400 - $2,000 $50 - $2,000
Loan Term 2 - 12 months 4 - 12 weeks
How do I apply? Apply online or in-store Apply in-store only
Method of Payment Funds transferred to your bank within 24-48 hours of approval Cash on the spot in-store
Fees 20% establishment fee and 4% flat monthly fee 20% establishment fee and 4% flat monthly fee
  Apply Now Find a store

Please see our Target Market Determination for more details.

Frequently Asked Questions
  • What is the process to get a Small Personal Loan?

    1. Apply
    It takes less than 10 minutes to apply for a small cash loan online using your computer, smartphone or tablet. You can also visit your local Cashies store to apply in person and chat to one of our friendly staff members.

    2. Check and confirm
    We’ll validate the information that you have submitted to make sure we’re lending you the right amount and it meets your needs.

    3. Approval
    If approved, the cash is transferred directly to your nominated bank account.

  • What we need from you when you apply for a Cash Loan

    • Access to the latest 90 days of your bank account transaction history for the account your income is deposited into (you don't need to print these out, you just need to login to your internet banking when applying online or in-store).
    • Identification details (Like a Drivers licence).
    • A current Income Statement if you receive a Centrelink payment.

    For more information view our Frequently Asked Questions.

  • Who is eligible to apply for a loan at Cash Converters?

    1. I’m an Australian Resident
    To apply for a Personal Loan, you need to be an Australian resident. Non-resident Australians can apply for a Cash Advance loan in-store.

    2. I’m over the age of 18
    To be eligible to apply for a Cash Loan, you must be over the age of 18 years old.

    3. I’m not currently in bankruptcy or a Part 9 Debt Agreement
    If you are currently in a Part 9 Debt Agreement or currently in bankruptcy we are unable to process your loan application. However, if you have previously been in a Part 9 Debt Agreement which has been successfully discharged, we will assess your application on your current situation.

    4. What if I'm receiving Centrelink payments?
    If you are receiving Centrelink payments you could qualify for a Cash Converters loan, however your total repayments for all of your loans can't be more than 20% of your Centrelink income.

    5. I have taken out two small loans* in the last 90 days, can I still apply?
    If you have had two or more small loans within a 90 day period, you may still be eligible to apply based on affordability and your individual financial circumstances.

    *A small loan is a loan up to the value of $2,000 with a repayment period of 16 days to 1 year.

  • Is there a credit check?

    We do credit checks for Personal Loan applications only, this will leave a general finance inquiry on your credit file. However, as long as your current financial situation is stable, we will consider your loan application.

  • Do I get instant approval for a Personal Loan?

    Though we don’t offer instant approval, we’ll only need to see your documentation once your application is accepted. The sooner we have all the documentation we need to determine if a loan is suitable, the quicker you will have a result. Depending on who you bank with, the loan funds may be in your account within 20 minutes of approval.

  • How long before I get the money?

    It depends on who you bank with. Assuming we have all the supporting documentation we need to assess your loan suitability, the funds could be in your bank account within 20 minutes after receiving approval for Personal Loans, depending on your bank.

  • How much can I borrow with Cash Converters if I’m on Centrelink?

    With our Cash Advance (available in-store only), you can borrow any amount from $50 to $2,000 with a repayment term of 4 – 12 weeks.

    With our Small Loan, you can borrow any amount from $400 to $2,000 and the repayment period is 2 to 12 months. 

  • I think I have a bad credit history, can I apply for a Small Cash Loan at Cash Converters?

    Although a good credit score will improve your chances of approval, we understand that people go through rough patches in life. That’s why our loans make getting on with life possible in a lot of circumstances. Even if your credit score isn’t as high as you would like, we can still consider your application and assess it based on your current financial circumstances, as we consider a variety of factors when approving a cash loan application.


Responsible Lending

We’re responsible lenders and we want to make sure our customers are at the heart of everything we do to help find the right cash solution to make life possible.

We'll take a close look at the information and documents you provide us - including details of why you need the cash loan and how much you need to borrow, plus things like 90 days of bank statements, any existing credit card debt, and a careful assessment of your living expenses.

We do all this to ensure your cash loan is suitable, and meets your specific needs and situation to help you get on with your life.

If you have any questions about your application and how we assess, talk to one of our personal finance team members

Fee Disclosures

Our Cash Advance Loans incur a 20% Establishment Fee and a 4% monthly fee, based on the amount borrowed. For example, a small loan of $100 over 4 weeks has fees and charges totalling $24 (1 x $20 + 1 x $4), resulting in a total repayment of $124. Cash Advance Loans are only available in-store with a minimum loan term of 4 weeks. The maximum term is generally 6 weeks, however is flexible at the discretion of the store.

Our Small Personal Loans incur a 20% Establishment Fee and a 4% monthly fee, based on the amount borrowed. For example, a small loan of $1,000 over 9 months has fees and charges totalling $560 (1 x $200 + 9 x $40), resulting in a total repayment of $1,560. The minimum loan term is 2 months and a maximum of 12 months.

Our Medium Personal Loans incur a $400 establishment fee and interest at 48% per annum. For example, a medium loan of $3,000 borrowed over 1 year would equate to a total amount payable on average of $4,258 (including a $400 establishment fee). The minimum loan term is 4 months and a maximum of 24 months.

Our loans are repayable in weekly, fortnightly or monthly instalments. Loans can be settled early with no penalty and fees will only be charged whilst there is an outstanding balance on the loan, hence early settlement will reduce the amount payable on the loan. Loans are subject to assessment criteria and suitability. An APR (Annual Percentage Rate) does not apply to our Cash Advance Loans or Small Personal Loans. The maximum APR on our Medium Personal Loan is 144.02%.