If you have been affected by the bushfires and need assistance, we are here to help.


To discuss your Cash Advance or Personal Loans please visit your local Cash Converters store or call 13 22 74.

For Pawnbroking loans, please contact the store where your item is stored directly.

For general enquiries, please contact +61 8 9221 9111 or general.enquiries@cashconverters.com.

Our team is here to discuss your individual circumstances and are able to help you. Options available to you may include:

Defer payments until a later date;
Reduce payments for a period of time;
Help you settle your loan; or
Waive fees

If you need further assistance, we recommend contacting the organisations below:


The Department of Human Services has dedicated financial support in the states affected by bushfires.

The Salvation Army's disaster and emergency support is available to those who need it, which includes housing, finance, financial counselling and mental health support. You can find your local Salvos via their website or call 13 72 58.

You can browse the Community Hub via GIVIT to find local charities and services in your area who you can contact for help. Through GIVIT, these charities can source donations to meet your essential needs.

The Red Cross has some helpful resources about how to recover after a bushfire.

For financial counselling, call the National Debt Hotline on 1800 007 007 or find a local counselling agency in your area via Financial Counselling Australia.

Image: Queensland Fire and Emergency Services

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