Cash Converters is committed to providing a high standard of service.
If you have an issue you should, in the first instance, contact the store directly.
If you do not feel your issue has been resolved in an acceptable manner please contact our Company Complaints Officer by emailing victoriansupportcentre@cashconverters.com
It can be expensive to borrow small amounts of money and borrowing may not solve your money problems. Check your options before you borrow:
For information about other options for managing bills and debts, ring 1800 007 007 from anywhere in Australia to talk to a free and Independent financial counsellor
Talk to your electricity, gas, phone or water provider to see if you can work out a payment plan
If you are on government benefits, ask if you can receive an advance from Centrelink: Phone: 13 17 94
The Government's MoneySmart website shows you how small amount loans work and suggests other options that may help you.
* This statement is an Australian Government requirement under the National Consumer Credit Protection Act 2009.
